Salon Conversation with Lisa Conway

A Do Over

Episode Summary

A Do Over

Episode Notes

Join January Jump Start here: 👉 https://thesalonmentors.com/events-2026

Do you really need the $175 bra… or is it time for a proper do-over?

In this episode of Salon Conversation, Lisa invites salon, spa, and clinic owners to pause, take stock, and ask the hard (but freeing) questions about their business, their team, and themselves.

This isn’t about blame. It’s about honesty.

Lisa talks candidly about overspending, overworking, people-pleasing, avoiding tough conversations, and why so many owners end up exhausted, resentful, and stuck running a business that no longer lights them up.

In this conversation, Lisa explores:

• Why doing a proper “stocktake” can change everything
• The hidden cost of avoiding courageous conversations with your team
• How poor communication quietly erodes performance, culture, and confidence
• What it really means to lead — without being harsh, passive, or burnt out
• Why outstanding businesses are built by outstanding leaders (not luck or location)

Lisa also shares practical, real-world examples from salons she’s worked with — from team dynamics and client quality, to money leaks, boundaries, and the mindset shifts required to create a business you actually want to keep.

If you’ve ever thought:

“I used to love this business…”

“I’m carrying too much of this on my own…”

“Something needs to change, but I don’t know where to start…”

This episode is for you.

Lisa is hosting January Jump Start — a live planning event designed to help you reset your salon for 2026 with clarity, structure, and intention.

Together, you’ll focus on:

• Attracting A-grade clients and team members
• Delivering a full and remarkable service
• Converting your team into a machine that runs without you

🔗 Join January Jump Start here: 👉 https://thesalonmentors.com/events-2026