Chapter 17 — Why Your Team Leaves (and What to Do About It)
When someone leaves your salon, spa, or clinic, it can feel personal - but it doesn’t have to derail your business.
In this chapter of Your Salon Team, Lisa shares the truth about why people really leave and how to respond like a confident salon owner, not a heartbroken teenager.
In this episode you’ll learn:
✅ Why it’s not always about you (even when it feels like it is)
✅ How overpaying can turn great team members into lazy cats
✅ How to lead with honesty and stop lying to yourself
✅ Why a weekly meeting can save your culture (and your sanity)
Losing people is part of the game. How you handle it is what sets you apart.
I am finishing my 2026 Salon Sucess Playbook - The 5 One's Every Salon Pro Should Know. If you would like an advance copy please email lizzie@zingcoach.com.au and she will send it to you for FREE when it's ready.